Frequently Asked Questions
Everything you need to know about our handcrafted rings and service.
How do I determine my correct ring size?
We offer a comprehensive sizing guide on each product page. You can measure your finger using a string and a ruler or order our reusable ring sizer for the most accurate fit before purchasing.
What materials are Hope Rings made of?
All our jewelry is crafted from high-quality materials, including 925 sterling silver, 14k gold plating, and ethically sourced gemstones to ensure durability and a premium finish.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-21 business days depending on customs processing.
Can I return my ring if it doesn't fit?
Yes, we offer a 30-day return and exchange policy. Items must be in their original condition and packaging. Please visit our Returns Center to start a request.
How should I care for my jewelry?
To maintain the shine of your Hope Rings, avoid contact with harsh chemicals, perfumes, and water. Store them in a cool, dry place and clean gently with a soft microfiber cloth.
Are your products covered by a warranty?
Every purchase includes a 12-month manufacturer's warranty that covers any defects in materials or craftsmanship. This does not cover normal wear and tear or accidental damage.